MongoDB Charts: Infinite login loop when creating new Charts projects

Summary

MongoDB Charts: Infinite login loop when creating new Charts projects

This incident has been resolved.

• Started

  Oct 2, 2026 · 12:01 AM

• Resolved

  Oct 2, 2026 · 5:02 AM

• Duration

  5h

• Severity

  Minor

• ◆

  Identified

  Oct 2 · 12:01 AM MongoDB Atlas

  Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.

• ✓

  Resolved

  Oct 2 · 5:02 AM MongoDB Atlas

  This incident has been resolved.