Admin Admin API: Intermittent Increase in 5xx errors

Minor · Started Oct 9, 2026 · 1:11 PM

Duration

Ongoing
Severity

Minor
Detection lead

—
User reports

—

Summary

Admin Admin API: Intermittent Increase in 5xx errors

We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.

Started

Oct 9, 2026 · 1:11 PM
Status

Monitoring
Duration

Ongoing
Severity

None

Event timeline

How this incident unfolded

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Investigating
Oct 9 · 1:11 PM MongoDB Atlas

We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.
◉

Monitoring
Oct 9 · 2:43 PM MongoDB Atlas

We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.