Delayed cluster configuration affecting free and flex users

Summary

Delayed cluster configuration affecting free and flex users

This incident has been resolved.

• Started

  Jul 29, 2026 · 6:55 PM

• Resolved

  Jul 29, 2026 · 7:37 PM

• Duration

  41m

• Severity

  Minor

• ◐

  Investigating

  Jul 29 · 6:55 PM MongoDB Atlas

  We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.

• ◆

  Identified

  Jul 29 · 7:06 PM MongoDB Atlas

  We have identified the root cause and are rolling out a configuration change to remediate the delayed cluster configuration changes.

• ◉

  Monitoring

  Jul 29 · 7:31 PM MongoDB Atlas

  We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.

• ✓

  Resolved

  Jul 29 · 7:37 PM MongoDB Atlas

  This incident has been resolved.