BigCommerce Status · History · Incident #2458

RESOLVED

Delayed Data in Analytics Reports

Minor · Started Apr 30, 2026 · 5:00 PM

Duration

5h 18m
Severity

Minor
Detection lead

—
User reports

—

Summary

Delayed Data in Analytics Reports

This incident has been resolved.

Started

Apr 30, 2026 · 5:00 PM
Resolved

Apr 30, 2026 · 10:18 PM
Duration

5h 18m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Apr 30 · 9:03 PM BigCommerce

Commerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.
◉

Monitoring
Apr 30 · 10:17 PM BigCommerce

A fix has been implemented and we are monitoring the results.
✓

Resolved
Apr 30 · 10:18 PM BigCommerce

This incident has been resolved.

Pattern

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