BigCommerce Status · History · Incident #2479

RESOLVED

Elevated Response Times

Minor · Started Apr 24, 2026 · 9:41 AM

Duration

32m
Severity

Minor
Detection lead

—
User reports

—

Summary

Elevated Response Times

This incident has been resolved.

Started

Apr 24, 2026 · 9:41 AM
Resolved

Apr 24, 2026 · 10:14 AM
Duration

32m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Apr 24 · 9:41 AM BigCommerce

Commerce engineers are currently investigating an issue with elevated response times. We will provide an update shortly.
◉

Monitoring
Apr 24 · 9:59 AM BigCommerce

A fix has been implemented and we are monitoring the results.
✓

Resolved
Apr 24 · 10:14 AM BigCommerce

This incident has been resolved.

Pattern

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