B2B Ninja quotes page appears blank

Summary

B2B Ninja quotes page appears blank

This incident has been resolved.

• Started

  May 17, 2026 · 10:41 PM

• Resolved

  May 17, 2026 · 11:26 PM

• Duration

  45m

• Severity

  Major

• ◐

  Investigating

  May 17 · 10:41 PM BigCommerce

  We are currently investigating this issue.

• ◐

  Investigating

  May 17 · 10:41 PM BigCommerce

  Investigating – B2B Ninja Quotes Feature We are aware of an issue affecting the B2B Ninja app where the Quotes tab is displaying blank pages and quotes are not loading for some merchants. Our team is actively investigating the root cause and working toward a resolution. What's happening: Customers using the B2B Ninja Quotes feature are unable to view or fetch their quotes. Current actions: We are working with our infrastructure team to identify the underlying cause and restore full functionality. We appreciate your patience and will provide further updates as we make progress.

• ✓

  Resolved

  May 17 · 11:26 PM BigCommerce

  This incident has been resolved.