Customers dependent on deprecated TLS ciphers will experience interruption (Incident-5003)

Summary

Customers dependent on deprecated TLS ciphers will experience interruption (Incident-5003)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers dependent on deprecated TLS ciphers may have experienced interruptions from 2026-06-02 10:49 PM UTC until 2026-06-03 12:49 AM UTC.

• Started

  Jun 2, 2026 · 11:32 PM

• Resolved

  Jun 3, 2026 · 12:55 AM

• Duration

  1h 23m

• Severity

  Minor

• ◐

  Investigating

  Jun 2 · 11:32 PM DocuSign

  We are currently investigating this issue.

• ◆

  Identified

  Jun 2 · 11:50 PM DocuSign

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  Jun 2 · 11:56 PM DocuSign

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Jun 3 · 12:55 AM DocuSign

  The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers dependent on deprecated TLS ciphers may have experienced interruptions from 2026-06-02 10:49 PM UTC until 2026-06-03 12:49 AM UTC.