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ACTIVE INCIDENT DETECTED

DocuSign is
experiencing issues.

Pulsetic detects outages before the provider officially reports them. Monitoring since Nov 2025 · 111 incidents caught

Last checked: just now · 0 user reports (24h) · Trusted by 30,000+ teams

  • MINOR · INVESTIGATING

    Inbound email not may be working for some customers (Incident 5475)

    Started 1 month ago · Jul 27, 2026 · 4:11 PM UTC

    We are actively investigating this issue.


    View official incident → Having issues too?
  • User Reports: Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Latest 50 reports from the last 48 hours

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  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

Last 90 days

90-Day Health Summary

  • Total Incidents

    50

    Since Nov 2025

  • Major / Critical

    2

    2 high-impact incidents

  • Minor Incidents

    48

    Avg. 0.5 per day

  • Median Resolution

    1h 40m

    P95: 30h 7m

DocuSign Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
UI Latency Issues (Incident 5692)
Aug 31, 2026 · 4:06 PM 1h 22m
Minor
Resolved
Details →
Slow performance and delays for Agreement Manager, CLM, and eSign (Incident 5674)
Aug 27, 2026 · 11:39 PM 2h 9m
Minor
Resolved
Details →
New Docusign Status Center: Subscribe by September 1 to Receive Updates
Aug 27, 2026 · 10:07 PM < 1m
None
Resolved
Details →
Issues in JP1 with Salesforce Writeback (Incident 5648)
Aug 24, 2026 · 10:10 AM 6h 9m
None
Resolved
Details →
Document Upload and Generation Errors (Incident 5595)
Aug 12, 2026 · 11:21 PM 40m
Minor
Resolved
Details →
Degraded Task Processing and Latency across multiple services (Incident 5576)
Aug 11, 2026 · 1:14 PM 13h 34m
Minor
Resolved
Details →
Login Issues in AU region (Incident 5572)
Aug 11, 2026 · 4:49 AM 2h 1m
Major
Resolved
Details →
Latency and Errors Across NA11 (Incident 5558)
Aug 7, 2026 · 4:59 PM 1h 14m
Minor
Resolved
Details →
Docusign Admin Intermittently Unavailable (Incident 5548)
Aug 6, 2026 · 7:58 PM 1h 24m
Minor
Resolved
Details →
Workflow Send and Review Errors (Incident 5532)
Aug 5, 2026 · 6:50 PM 2h 19m
Minor
Resolved
Details →

Common questions

Frequently Asked Questions

  • Is DocuSign down today?

    Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

  • How often does DocuSign go down?

    Based on our 90-day data, we've detected 50 incidents, of which 2 were major or critical. The median resolution time is 1h 40m.

  • How are outages detected?

    Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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