Is DocuSign down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does DocuSign go down?

Based on our 90-day data, we've detected 50 incidents, of which 1 were major or critical. The median resolution time is 1h 31m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ACTIVE INCIDENT DETECTED

DocuSign is
experiencing issues.

Pulsetic detects outages before the provider officially reports them. Monitoring since Nov 2025 · 92 incidents caught

Last checked: 6 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

MINOR · INVESTIGATING

Intermittent issues with Reports and Search on S1 Prod (Incident 5233)

Started 3 weeks ago · Jun 29, 2026 · 3:39 PM UTC

We are currently investigating issues with both report and search on S1 prod. Engineering teams have been engaged and are actively triaging.

View official incident → Having issues too?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

View full map →
Recent User Reports
Live

Latest 50 reports from the last 48 hours

Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

Have a different problem?
Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

50

Since Nov 2025
Major / Critical

1

1 high-impact incident
Minor Incidents

49

Avg. 0.5 per day
Median Resolution

1h 31m

P95: 30h 7m

DocuSign Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)	Jul 23, 2026 · 8:59 PM	1h 31m	Minor	Resolved	Details →
Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)	Jul 22, 2026 · 8:04 PM	1h 10m	Minor	Resolved	Details →
Customers may experience errors loading PowerForms to sign envelopes (Incident 5417)	Jul 17, 2026 · 5:33 PM	20m	Minor	Resolved	Details →
Customers may experience errors executing workflows and uploading documents (Incident 5386)	Jul 16, 2026 · 3:27 AM	6m	Minor	Resolved	Details →
Some Document Generation customers are being redirected to the CLM home page (Incident 5384)	Jul 14, 2026 · 8:48 PM	5h 1m	Minor	Resolved	Details →
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)	Jul 14, 2026 · 5:09 PM	1h 59m	Minor	Resolved	Details →
Some customers may not able to open any CLM documents (Incident 5375)	Jul 13, 2026 · 7:55 PM	23m	Minor	Resolved	Details →
Powerforms Intermittently Not Loading (Incident 5345)	Jul 8, 2026 · 9:46 PM	< 1m	Minor	Resolved	Details →
Errors accessing the sending web application (Incident 5334)	Jul 7, 2026 · 8:55 PM	1d 20h 26m	Minor	Resolved	Details →
Intermittent Issues With Delivery of e-mail Notifications (Incident 5326)	Jul 7, 2026 · 3:31 PM	1h 16m	Minor	Resolved	Details →

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Common questions

Frequently Asked Questions

Is DocuSign down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does DocuSign go down?

Based on our 90-day data, we've detected 50 incidents, of which 1 were major or critical. The median resolution time is 1h 31m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.