Is DocuSign down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does DocuSign go down?

Based on our 90-day data, we've detected 56 incidents, of which 2 were major or critical. The median resolution time is 1h 33m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ACTIVE INCIDENT DETECTED

DocuSign is
experiencing issues.

Pulsetic detects outages before the provider officially reports them. Monitoring since Nov 2025 · 107 incidents caught

Last checked: 1 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

MINOR · INVESTIGATING

Inbound email not may be working for some customers (Incident 5475)

Started 2 weeks ago · Jul 27, 2026 · 4:11 PM UTC

We are actively investigating this issue.

View official incident → Having issues too?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

View full map →
Recent User Reports
Live

Latest 50 reports from the last 48 hours

Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

Have a different problem?
Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

56

Since Nov 2025
Major / Critical

2

2 high-impact incidents
Minor Incidents

54

Avg. 0.6 per day
Median Resolution

1h 33m

P95: 30h 7m

DocuSign Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Document Upload and Generation Errors (Incident 5595)	Aug 12, 2026 · 11:21 PM	40m	Minor	Resolved	Details →
Degraded Task Processing and Latency across multiple services (Incident 5576)	Aug 11, 2026 · 1:14 PM	13h 34m	Minor	Resolved	Details →
Login Issues in AU region (Incident 5572)	Aug 11, 2026 · 4:49 AM	2h 1m	Major	Resolved	Details →
Latency and Errors Across NA11 (Incident 5558)	Aug 7, 2026 · 4:59 PM	1h 14m	Minor	Resolved	Details →
Docusign Admin Intermittently Unavailable (Incident 5548)	Aug 6, 2026 · 7:58 PM	1h 24m	Minor	Resolved	Details →
Workflow Send and Review Errors (Incident 5532)	Aug 5, 2026 · 6:50 PM	2h 19m	Minor	Resolved	Details →
Customers may experience issues accessing the eSign Admin Settings page (Incident 5527)	Aug 5, 2026 · 1:29 AM	3h 13m	Minor	Resolved	Details →
Document generation failures in salesforce integration (Incident 5525)	Aug 4, 2026 · 1:40 PM	2h 19m	Minor	Resolved	Details →
Powerforms Intermittently Not Loading (Incident 5517)	Aug 3, 2026 · 8:07 PM	37m	Minor	Resolved	Details →
Failures with Envelope Writeback and Status Updates (Incident 5505)	Jul 31, 2026 · 12:45 PM	5h 16m	Minor	Resolved	Details →

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Common questions

Frequently Asked Questions

Is DocuSign down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does DocuSign go down?

Based on our 90-day data, we've detected 56 incidents, of which 2 were major or critical. The median resolution time is 1h 33m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.