Workflow Send and Review Errors (Incident 5532)

Summary

Workflow Send and Review Errors (Incident 5532)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

• Started

  Aug 5, 2026 · 6:50 PM

• Resolved

  Aug 5, 2026 · 9:09 PM

• Duration

  2h 19m

• Severity

  Minor

• ◐

  Investigating

  Aug 5 · 6:50 PM DocuSign

  We are actively investigating this issue.

• ◐

  Investigating

  Aug 5 · 7:21 PM DocuSign

  We are continuing to investigate this issue.

• ◐

  Investigating

  Aug 5 · 8:11 PM DocuSign

  We continue to investigate the issue and additional resources have been engaged.

• ◆

  Identified

  Aug 5 · 8:41 PM DocuSign

  We have identified the issue and a fix is being implemented.

• ◉

  Monitoring

  Aug 5 · 8:42 PM DocuSign

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Aug 5 · 9:09 PM DocuSign

  The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.