DocuSign Status · History · Incident #6652

RESOLVED

Issues in JP1 with Salesforce Writeback (Incident 5648)

Minor · Started Aug 24, 2026 · 10:10 AM

Duration

6h 9m
Severity

Minor
Detection lead

—
User reports

—

Summary

Issues in JP1 with Salesforce Writeback (Incident 5648)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Started

Aug 24, 2026 · 10:10 AM
Resolved

Aug 24, 2026 · 4:19 PM
Duration

6h 9m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Aug 24 · 10:10 AM DocuSign

Customers in JP1 may experience issues when writing back to Salesforce after signing a document. Engineering teams are engaged and are actively triaging this issue.
✓

Resolved
Aug 24 · 4:19 PM DocuSign

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Pattern

Other recent incidents

Browse full incident history →

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