DocuSign Status · History · Incident #6262

RESOLVED

Docusign Admin Intermittently Unavailable (Incident 5548)

Minor · Started Aug 6, 2026 · 7:58 PM

  • Duration

    1h 24m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Docusign Admin Intermittently Unavailable (Incident 5548)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.


  • Started

    Aug 6, 2026 · 7:58 PM

  • Resolved

    Aug 6, 2026 · 9:23 PM

  • Duration

    1h 24m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 6 · 7:58 PM DocuSign

    We are actively investigating this issue.

  • Investigating

    Aug 6 · 8:01 PM DocuSign

    We are continuing to investigate this issue.

  • Identified

    Aug 6 · 8:14 PM DocuSign

    We have identified the issue and a fix is being implemented.

  • Identified

    Aug 6 · 8:43 PM DocuSign

    The issue has been identified and we continue our work to implement a fix.

  • Monitoring

    Aug 6 · 9:04 PM DocuSign

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Aug 6 · 9:23 PM DocuSign

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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