DC4 Networking Switch Issues

Summary

DC4 Networking Switch Issues

This incident has been resolved.

• Started

  Apr 22, 2026 · 3:35 AM

• Resolved

  Apr 23, 2026 · 1:55 AM

• Duration

  22h 19m

• Severity

  Major

• ◐

  Investigating

  Apr 22 · 3:35 AM Liquid Web

  We are investigating network degradation affecting a subset of servers in our DC4 Data Center. You may experience intermittent latency or connectivity drops. Our Network team is currently analyzing traffic patterns and upstream connections to isolate the issue. Need help? Chat with us or create a ticket via my.liquidweb.com. We appreciate your patience and understanding as we work to restore this service. Thank you.

• ◉

  Monitoring

  Apr 22 · 4:30 AM Liquid Web

  Our engineers have fixed the problematic switch, and it is now resolved. Affected services are coming back online, and we are currently monitoring to ensure stability. We appreciate your patience as our team worked to resolve this issue. If you have any further questions or concerns, please feel free to reach out to us via live chat in your customer portal.

• ✓

  Resolved

  Apr 23 · 1:55 AM Liquid Web

  This incident has been resolved.