Phone System Issues

Summary

Phone System Issues

This incident has been resolved.

• Started

  May 27, 2026 · 3:58 PM

• Resolved

  May 27, 2026 · 7:52 PM

• Duration

  3h 53m

• Severity

  Major

• ◐

  Investigating

  May 27 · 3:58 PM Liquid Web

  We are investigating an issue preventing customers from reaching support via Phone. Please use Live Chat or open a Support Case at my.liquidweb.com for immediate assistance while we restore the phone service. We appreciate your patience and understanding as we work to restore this service. Thank you.

• ◉

  Monitoring

  May 27 · 4:09 PM Liquid Web

  Our phone system is now back online, and agents should be able to connect and accept calls. We will continue to monitor the system to ensure stability. Thank you for your continued patience.

• ✓

  Resolved

  May 27 · 7:52 PM Liquid Web

  This incident has been resolved.