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DocuSign Status · History · Incident #3786

RESOLVED

Users may experience report failures and loading delays in the EU11 and EU21 sites (incident 4896)

Minor · Started May 18, 2026 · 2:30 PM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Users may experience report failures and loading delays in the EU11 and EU21 sites (incident 4896)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-05-18 12:00 PM UTC until 2026-05-18 01:45 PM UTC.

  • Started

    May 18, 2026 · 2:30 PM

  • Resolved

    May 18, 2026 · 2:30 PM

  • Duration

    < 1m

  • Severity

    None

Event timeline

How this incident unfolded

  • ✓

    Resolved

    May 18 · 2:30 PM DocuSign

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-05-18 12:00 PM UTC until 2026-05-18 01:45 PM UTC.

Pattern

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