DocuSign Status · History · Incident #3925

RESOLVED

Salesforce is experiencing an outage that may impact customers using the Salesforce integration (Incident-4935)

Minor · Started May 21, 2026 · 11:12 PM

Duration

4h 42m
Severity

Minor
Detection lead

—
User reports

—

Summary

Salesforce is experiencing an outage that may impact customers using the Salesforce integration (Incident-4935)

Salesforce has resolved their incident which may have impacted customers using the Salesforce integration.

Started

May 21, 2026 · 11:12 PM
Resolved

May 22, 2026 · 3:54 AM
Duration

4h 42m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
May 21 · 11:12 PM DocuSign

Salesforce is experiencing an outage that may impact customers using the Salesforce integration. Docusign services are not experiencing any outages at this time. The issue will resolve when Salesforce resolves their outage.
✓

Resolved
May 22 · 3:54 AM DocuSign

Salesforce has resolved their incident which may have impacted customers using the Salesforce integration.

Pattern

Other recent incidents

Browse full incident history →

Get alerted before the next DocuSign outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start monitoring free