Document Upload and Generation Errors (Incident 5073)

Summary

Document Upload and Generation Errors (Incident 5073)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

• Started

  Jun 11, 2026 · 7:03 PM

• Resolved

  Jun 11, 2026 · 11:21 PM

• Duration

  4h 18m

• Severity

  Minor

• ◐

  Investigating

  Jun 11 · 7:03 PM DocuSign

  We are actively investigating this issue.

• ◐

  Investigating

  Jun 11 · 7:49 PM DocuSign

  We are continuing to investigate this issue.

• ◐

  Investigating

  Jun 11 · 8:19 PM DocuSign

  We continue to investigate the issue and additional resources have been engaged.

• ◐

  Investigating

  Jun 11 · 8:34 PM DocuSign

  We continue to investigate the issue and additional resources have been engaged.

• ◐

  Investigating

  Jun 11 · 9:52 PM DocuSign

  We continue to investigate the issue.

• ◆

  Identified

  Jun 11 · 10:05 PM DocuSign

  We have identified the issue and a fix is being implemented.

• ◉

  Monitoring

  Jun 11 · 10:13 PM DocuSign

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Jun 11 · 11:21 PM DocuSign

  The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.