Service Issue - [Linodes and Linode Kubernetes Engine (LKE)] - [All Regions]

Summary

Service Issue - [Linodes and Linode Kubernetes Engine (LKE)] - [All Regions]

On May 15, 2026, at 18:18 UTC, we identified an issue impacting the deployment of Linodes that relied on StackScripts \(including all newly created Linode Kubernetes Engine \(LKE\) and \(LKE-E\) nodes\), resulting in deployment failures. These deployment failures resulted in Linodes created with StackScripts to be unbootable and LKE autoscaling or recycling activity to fail. Subject matter experts determined that the cause of the issue was the removal of a credential parser during a recent update on compute hosts. This credential parser is used in the process of decoding StackScripts and its removal caused Linode deployments relying on StackScripts to fail. With the issue identified, we began to test a rollback at 01:10 UTC on May 16, 2026  and a reduction in failures was noted at 01:20 UTC. We mitigated the broader customer impact by  01:30 UTC on May 16, 2026. This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.

• Started

  May 16, 2026 · 12:42 AM

• Resolved

  May 16, 2026 · 1:43 AM

• Duration

  1h 1m

• Severity

  None

• ◐

  Investigating

  May 16 · 12:42 AM Linode

  Our team is investigating an emerging service issue affecting Linodes booting across all regions. We will share additional updates as we have more information.

• ◐

  Investigating

  May 16 · 1:06 AM Linode

  We are continuing to investigate this issue.

• ◆

  Identified

  May 16 · 1:27 AM Linode

  The issue has been identified and a fix has been implemented.

• ✓

  Resolved

  May 16 · 1:43 AM Linode

  This incident has been resolved.

• ✓

  Postmortem

  May 20 · 7:15 PM Linode

  On May 15, 2026, at 18:18 UTC, we identified an issue impacting the deployment of Linodes that relied on StackScripts \(including all newly created Linode Kubernetes Engine \(LKE\) and \(LKE-E\) nodes\), resulting in deployment failures. These deployment failures resulted in Linodes created with StackScripts to be unbootable and LKE autoscaling or recycling activity to fail. Subject matter experts determined that the cause of the issue was the removal of a credential parser during a recent update on compute hosts. This credential parser is used in the process of decoding StackScripts and its removal caused Linode deployments relying on StackScripts to fail. With the issue identified, we began to test a rollback at 01:10 UTC on May 16, 2026  and a reduction in failures was noted at 01:20 UTC. We mitigated the broader customer impact by  01:30 UTC on May 16, 2026. This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.