Amplitude Status · History · Incident #1100

RESOLVED

Data Processing Delays

Minor · Started Apr 29, 2026 · 1:15 AM

  • Duration

    6h 17m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Data Processing Delays

This incident has been resolved.


  • Started

    Apr 29, 2026 · 1:15 AM

  • Resolved

    Apr 29, 2026 · 7:33 AM

  • Duration

    6h 17m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Apr 29 · 1:15 AM Amplitude

    Our data processing systems are delayed. This incident started at 2026-04-29 12:20 AM PT. Current status: a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data. b) Impacted customers will see delayed metrics for the last 1 hour. c) Experiment evaluation API is experiencing higher latencies. d) Cohort syncs to all 3rd party destinations is experiencing higher latencies. We've identified the issue and are working closely with our cloud provider to mitigate it. We will provide an update within the next hour, or sooner if new information becomes available.

  • Identified

    Apr 29 · 1:20 AM Amplitude

    Our data processing systems are delayed. This incident started at 2026-04-29 12:20 AM PT. Current status: a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data. b) Impacted customers will see delayed metrics for the last 1 hour. c) Experiment evaluation API is experiencing higher latencies. d) Cohort syncs to all 3rd party destinations is experiencing higher latencies. We've identified the issue and are working closely with our cloud provider to mitigate it. We will provide an update within the next hour, or sooner if new information becomes available.

  • Identified

    Apr 29 · 1:30 AM Amplitude

    AWS has identified the issue and is actively working on a resolution. We will provide an update within the next hour, or sooner if new information becomes available.

  • Monitoring

    Apr 29 · 1:39 AM Amplitude

    AWS and Amplitude has mitigated the issue and are seeing recovery on impacted services. We will continue to monitor the status and provide an update within the next hour, or sooner if new information becomes available.

  • Monitoring

    Apr 29 · 1:59 AM Amplitude

    We are continuing to monitor for any further issues.

  • Monitoring

    Apr 29 · 2:10 AM Amplitude

    We are continuing to monitor for any further issues.

  • Monitoring

    Apr 29 · 2:54 AM Amplitude

    The issue has been resolved.

  • Resolved

    Apr 29 · 7:33 AM Amplitude

    This incident has been resolved.

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