Bunny.net Status · History · Incident #3940

RESOLVED

CDN Acceleration 502s on DNS Records

Minor · Started May 22, 2026 · 11:19 AM

  • Duration

    1d 2h 33m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

CDN Acceleration 502s on DNS Records

This incident has been resolved.


  • Started

    May 22, 2026 · 11:19 AM

  • Resolved

    May 23, 2026 · 1:52 PM

  • Duration

    1d 2h 33m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    May 22 · 11:19 AM Bunny.net

    As a continuation of our DNS issues last night, we are currently investigating an issue when newly CDN accelerating a DNS record results in CDN 502s for the domain in question. Existing pull zones and pull zones not created via CDN Acceleration are not affected. Existing CDN Accelerated zones are also not affected.

  • Identified

    May 22 · 2:22 PM Bunny.net

    We have identified a discrepancy in our backend process that has caused zone id mismatch on new CDN Accelerated zones. The team are currently working to deploy a hotfix to address the problem.

  • Monitoring

    May 22 · 7:03 PM Bunny.net

    A fix has been applied and we're now working through the backlog to process all pending updates. We expect processing to be back to real-time in the next 6 hours.

  • Resolved

    May 23 · 1:52 PM Bunny.net

    This incident has been resolved.

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