Cloudflare Status · History · Incident #4944

RESOLVED

404 error when accessing Support cases

Minor · Started Jun 26, 2026 · 9:41 AM

  • Duration

    1h 48m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

404 error when accessing Support cases

This incident has been resolved.


  • Started

    Jun 26, 2026 · 9:41 AM

  • Resolved

    Jun 26, 2026 · 11:29 AM

  • Duration

    1h 48m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 26 · 9:41 AM Cloudflare

    Cloudflare is investigating issues with accessing support tickets via the Cloudflare dashboard. Customers attempting to access their support tickets may observe 404 errors during this time. This issue does not affect any other Cloudflare services. We are working to mitigate this problem. More updates to follow shortly.

  • Identified

    Jun 26 · 9:50 AM Cloudflare

    The issue has been identified and a fix is being implemented.

  • Resolved

    Jun 26 · 11:29 AM Cloudflare

    This incident has been resolved.

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