DigitalOcean Status · History · Incident #3862

RESOLVED

Block Storage Volume Performance

Minor · Started May 20, 2026 · 1:05 AM

  • Duration

    4h 8m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Block Storage Volume Performance

From 00:00 UTC to 01:40 UTC, users may have experienced degraded write performance and intermittent impacts to workloads dependent on Block Storage Volumes in the NYC3 region. Our Engineering team has confirmed that the underlying infrastructure issue affecting Block Storage Volumes at the storage layer has been fully resolved, and services are now operating normally. If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.


  • Started

    May 20, 2026 · 1:05 AM

  • Resolved

    May 20, 2026 · 5:13 AM

  • Duration

    4h 8m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    May 20 · 1:05 AM DigitalOcean

    Our Engineering team is currently investigating an ongoing infrastructure issue in the NYC3 region affecting Block Storage Volumes at the storage layer. Users may experience degraded write performance and intermittent impact to services dependent on the affected storage infrastructure. We apologize for the inconvenience and will continue to provide updates as more information becomes available.

  • Monitoring

    May 20 · 2:19 AM DigitalOcean

    Our Engineering team has implemented mitigation measures for the infrastructure issue affecting Block Storage Volumes in the NYC3 region. The team is monitoring the situation, and we will share another update once the issue is fully resolved

  • Resolved

    May 20 · 5:13 AM DigitalOcean

    From 00:00 UTC to 01:40 UTC, users may have experienced degraded write performance and intermittent impacts to workloads dependent on Block Storage Volumes in the NYC3 region. Our Engineering team has confirmed that the underlying infrastructure issue affecting Block Storage Volumes at the storage layer has been fully resolved, and services are now operating normally. If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.

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