DigitalOcean Status · History · Incident #3865

RESOLVED

Cloud Firewall

Minor · Started May 20, 2026 · 5:35 AM

  • Duration

    2h 12m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Cloud Firewall

Our Engineering team has verified that the issue causing incorrect Cloud Firewall rules to display on the cloud panel is fully resolved. The user interface continues to function as expected, and all systems have returned to normal operating conditions. If you continue to experience problems, please open a ticket with our support team. Thank you for your patience throughout this incident.


  • Started

    May 20, 2026 · 5:35 AM

  • Resolved

    May 20, 2026 · 7:48 AM

  • Duration

    2h 12m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    May 20 · 5:35 AM DigitalOcean

    We are currently investigating an issue with incorrect Cloud Firewall rules appearing on the cloud panel. Our engineering team is aware of the situation and actively working to identify the root cause. Since this is a user interface issue, users should not experience any problems with other services or networking. We apologize for the inconvenience and appreciate your patience. We will continue to provide updates as we learn more.

  • Monitoring

    May 20 · 7:15 AM DigitalOcean

    Our Engineering team has implemented a fix to resolve the issue causing incorrect Cloud Firewall rules to display on the cloud panel. At this time, the user interface is functioning as expected, and we are actively monitoring the situation to ensure continued stability. We will provide a final update once we have verified that the issue is fully resolved.

  • Resolved

    May 20 · 7:48 AM DigitalOcean

    Our Engineering team has verified that the issue causing incorrect Cloud Firewall rules to display on the cloud panel is fully resolved. The user interface continues to function as expected, and all systems have returned to normal operating conditions. If you continue to experience problems, please open a ticket with our support team. Thank you for your patience throughout this incident.

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