Intermittent 500 Errors on Serverless/GenAI Inference API

Summary

Intermittent 500 Errors on Serverless/GenAI Inference API

The connectivity issues affecting our Serverless/GenAI Inference API have been fully resolved. Our engineering teams successfully completed the connectivity restoration. All systems should be functioning normally, and the endpoint should be fully operational.

• Started

  Jun 16, 2026 · 10:00 PM

• Resolved

  Jun 17, 2026 · 12:29 AM

• Duration

  2h 28m

• Severity

  None

• ◐

  Investigating

  Jun 16 · 10:52 PM DigitalOcean

  We are actively investigating an issue causing elevated HTTP 500 error rates for customers utilizing our Serverless/GenAI Inference API. Customer Impact: Customers making calls to the inference API—specifically targeting /v1/* endpoints—will experience intermittent HTTP 500 errors and failed requests.

• ◉

  Monitoring

  Jun 16 · 11:29 PM DigitalOcean

  Our engineering teams have successfully begun implementing mitigation steps to resolve the connectivity issues affecting the inference API. We will provide another update once the API has fully recovered and error rates return to normal.

• ✓

  Resolved

  Jun 17 · 12:29 AM DigitalOcean

  The connectivity issues affecting our Serverless/GenAI Inference API have been fully resolved. Our engineering teams successfully completed the connectivity restoration. All systems should be functioning normally, and the endpoint should be fully operational.