Transient STT/STS Errors

Summary

Transient STT/STS Errors

The incident has been resolved. The root cause of the problem was a GCP incident affecting I/O on certain VM types in one of the zones we are using. As a result, some nodes in our clusters were affected.

• Started

  Jun 2, 2026 · 12:22 AM

• Resolved

  Jun 2, 2026 · 7:45 AM

• Duration

  7h 23m

• Severity

  Minor

• ◐

  Investigating

  Jun 2 · 12:22 AM ElevenLabs

  We are currently investigating an issue causing transient errors for a small subset of customers using Speech-to-Text (STT) and Speech-to-Speech (STS). We will provide updates as our investigation progresses.

• ◉

  Monitoring

  Jun 2 · 1:17 AM ElevenLabs

  We are monitoring an issue that caused transient errors for a small number of customers using Speech-to-Text and Speech-to-Speech services.

• ✓

  Resolved

  Jun 2 · 7:45 AM ElevenLabs

  The incident has been resolved. The root cause of the problem was a GCP incident affecting I/O on certain VM types in one of the zones we are using. As a result, some nodes in our clusters were affected.