Grafana Status · History · Incident #4772

RESOLVED

Issues with actions in the Grafana IRM mobile app

Major · Started Jun 18, 2026 · 5:01 PM

  • Duration

    1h 48m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Issues with actions in the Grafana IRM mobile app

This incident has been resolved. Thank you for your patience.


  • Started

    Jun 18, 2026 · 5:01 PM

  • Resolved

    Jun 18, 2026 · 6:50 PM

  • Duration

    1h 48m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Identified

    Jun 18 · 5:01 PM Grafana

    We're noticing an uptick in users being unable to respond to actions on the mobile app (acknowledging and silencing alerts, for example). Users working in the web UI should not be affected. Ingestion and notification delivery are working as expected. We have a fix in place and are in the process of deploying.

  • Monitoring

    Jun 18 · 6:09 PM Grafana

    We've verified a fix in our staging environment to restore functionality to the mobile app. The fix is currently being deployed to production. Thanks for your patience as we continue to roll this out and monitor the resolution.

  • Resolved

    Jun 18 · 6:50 PM Grafana

    This incident has been resolved. Thank you for your patience.

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