Elevated Logs Query Usage — Unexpected Billing Impact

Summary

Elevated Logs Query Usage — Unexpected Billing Impact

Starting June 20, 2026 at approximately 20:00 UTC, some Grafana Cloud customers experienced unexpectedly elevated logs query usage. The issue persisted until it was resolved on June 22, 2026 at approximately 16:00 UTC. Our engineering team identified and mitigated the issue. Systems have since stabilized and are operating normally. Grafana Labs is reviewing affected accounts for appropriate remediation.

• Started

  Jun 20, 2026 · 8:00 PM

• Resolved

  Jun 20, 2026 · 8:00 PM

• Duration

  < 1m

• Severity

  None

• ✓

  Resolved

  Jun 22 · 10:10 PM Grafana

  Starting June 20, 2026 at approximately 20:00 UTC, some Grafana Cloud customers experienced unexpectedly elevated logs query usage. The issue persisted until it was resolved on June 22, 2026 at approximately 16:00 UTC. Our engineering team identified and mitigated the issue. Systems have since stabilized and are operating normally. Grafana Labs is reviewing affected accounts for appropriate remediation.