Third Party Connectivity Issues India Network Datacenter

Summary

Third Party Connectivity Issues India Network Datacenter

Our upstream provider has confirmed that the submarine cable repair work has been completed. Network stability for customers hosted in our Mumbai (India) datacenter has remained stable, and this incident is now resolved. Thank you for your patience and understanding.

• Started

  Jun 26, 2026 · 8:01 AM

• Resolved

  Jun 27, 2026 · 7:12 AM

• Duration

  23h 10m

• Severity

  None

• ◐

  Investigating

  Jun 26 · 8:01 AM Hostinger

  One of our providers is currently experiencing network issues that may directly impact website performance for customers hosted in our India (Mumbai) datacenter. We are actively working on a resolution and will keep you updated throughout the process. Thank you for your patience.

• ◆

  Identified

  Jun 26 · 8:08 AM Hostinger

  One of our providers is currently experiencing network issues that may directly impact website performance for customers hosted in our India (Mumbai) datacenter. We have contacted the related upstream provider and are actively working on a resolution. We will keep you updated throughout the process. Thank you for your patience

• ◆

  Identified

  Jun 26 · 10:09 AM Hostinger

  One of our providers is currently experiencing network issues that may directly impact website performance for customers hosted in the Mumbai datacenter in India. We have contacted the related upstream provider and are actively working on a resolution. The upstream team has acknowledged the issue and provided an estimated resolution time of 4 hours. We will keep you updated throughout the process. Thank you for your patience

• ◆

  Identified

  Jun 26 · 2:39 PM Hostinger

  We are aware of an upstream network issue affecting website performance for customers in our Mumbai (India) datacenter. We are in active communication with the provider and have escalated the issue. We are working hard to resolve this as quickly as possible. We apologize for the inconvenience caused.

• ◆

  Identified

  Jun 26 · 6:49 PM Hostinger

  Our upstreams reported a fault with the submarine cable system which affects most of the traffic in India. The works have started to resolve the issue, no ETR is available, but we will share further updates as they become available.

• ◉

  Monitoring

  Jun 27 · 12:09 AM Hostinger

  We are seeing improved network stability for customers hosted in our Mumbai (India) datacenter. We remain in close contact with our upstream provider to help expedite the ongoing submarine cable repair work. We will continue monitoring the service and share further updates as more information becomes available

• ◉

  Monitoring

  Jun 27 · 4:40 AM Hostinger

  Network stability for customers hosted in our Mumbai (India) datacenter has continued to improve. We will continue monitoring the service to ensure it remains stable. Thank you for your understanding

• ✓

  Resolved

  Jun 27 · 7:12 AM Hostinger

  Our upstream provider has confirmed that the submarine cable repair work has been completed. Network stability for customers hosted in our Mumbai (India) datacenter has remained stable, and this incident is now resolved. Thank you for your patience and understanding.