Kinsta Status · History · Incident #4171

RESOLVED

Mykinsta dashboard issues

Major · Started Jun 1, 2026 · 6:20 AM

  • Duration

    7h 34m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Mykinsta dashboard issues

This incident has been resolved.


  • Started

    Jun 1, 2026 · 6:20 AM

  • Resolved

    Jun 1, 2026 · 1:54 PM

  • Duration

    7h 34m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jun 1 · 6:20 AM Kinsta

    We are currently investigating issues with Mykinsta dashboard. If you need to contact the support team in the meantime, please email support@kinsta.com.

  • Identified

    Jun 1 · 7:17 AM Kinsta

    We have identified the root cause of the dashboard inaccessibility. The issue stems from a disruption with our Apollo GraphQL integration. We are actively working together with the Apollo team to resolve the issue and restore full access as quickly as possible.

  • Monitoring

    Jun 1 · 8:35 AM Kinsta

    We have deployed a temporary workaround that should restore dashboard access for most users, but the underlying issue is not yet fully resolved and may surface again. We are continuing to work toward a permanent fix.

  • Monitoring

    Jun 1 · 10:56 AM Kinsta

    A permanent fix has been successfully deployed, and dashboard access is fully restored. We are now monitoring the platform closely to ensure long-term stability and to confirm that the integration with Apollo GraphQL remains stable.

  • Resolved

    Jun 1 · 1:54 PM Kinsta

    This incident has been resolved.

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