Netlify Status · History · Incident #4022

RESOLVED

Support Communication Delivery Issues

Major · Started May 25, 2026 · 3:31 PM

Duration

2h
Severity

Major
Detection lead

—
User reports

—

Summary

Support Communication Delivery Issues

This incident has been resolved.

Started

May 25, 2026 · 3:31 PM
Resolved

May 25, 2026 · 5:32 PM
Duration

2h
Severity

Major

Event timeline

How this incident unfolded

◆

Identified
May 25 · 3:31 PM Netlify

We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible
◉

Monitoring
May 25 · 3:53 PM Netlify

outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely
✓

Resolved
May 25 · 5:32 PM Netlify

This incident has been resolved.

Pattern

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