OpenAI Status · History · Incident #4970

RESOLVED

Issues with ChatGPT Windows desktop app

Minor · Started Jun 27, 2026 · 10:00 PM

  • Duration

    5h 28m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Issues with ChatGPT Windows desktop app

All impacted services have now fully recovered.


  • Started

    Jun 27, 2026 · 10:00 PM

  • Resolved

    Jun 28, 2026 · 3:29 AM

  • Duration

    5h 28m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 27 · 10:00 PM OpenAI

    We are investigating an issue affecting some users of the ChatGPT Windows desktop app on Windows. Affected users may see chat history or conversations fail to load, missing sidebar icons, or login/sign-up controls that do not respond. ChatGPT on web and mobile remains available as a workaround. We will share updates as we learn more.

  • Resolved

    Jun 28 · 3:29 AM OpenAI

    All impacted services have now fully recovered.

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