Supabase Status · History · Incident #4900

RESOLVED

Degraded performance of the Shared Pooler cluster in ap-southeast-1

Minor · Started Jun 24, 2026 · 3:59 PM

  • Duration

    14m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Degraded performance of the Shared Pooler cluster in ap-southeast-1

One of the processes in the ap-southeast-1 Supavisor cluster became overloaded, causing difficulties in starting new pools. We restarted a node to stabilize the cluster and scaled the cluster up. The issue appears resolved.


  • Started

    Jun 24, 2026 · 3:59 PM

  • Resolved

    Jun 24, 2026 · 4:14 PM

  • Duration

    14m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 24 · 3:59 PM Supabase

    We are aware of a period of degraded performance of the Shared Pooler cluster in ap-southeast-1. Affected projects experienced increased ECHECKOUTTIMEOUT errors when running queries. The window of the incident was between 14:48 to 15:25 UTC. The issue appears to be resolved. We are investigating the cause of this incident and will continue monitoring the cluster.

  • Resolved

    Jun 24 · 4:14 PM Supabase

    One of the processes in the ap-southeast-1 Supavisor cluster became overloaded, causing difficulties in starting new pools. We restarted a node to stabilize the cluster and scaled the cluster up. The issue appears resolved.

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