Endpoints in Americas regions returning 500 Internal server error

Summary

Endpoints in Americas regions returning 500 Internal server error

Operations have returned to normal. We are implementing improvements to prevent similar recurrences in the future.

• Started

  Jul 6, 2026 · 2:45 PM

• Resolved

  Jul 6, 2026 · 4:10 PM

• Duration

  1h 25m

• Severity

  Major

• ◐

  Investigating

  Jul 6 · 2:45 PM Supabase

  Multiple endpoints are returning 500 Internal server errors across our platform. We are investigating what has caused these errors.

• ◐

  Investigating

  Jul 6 · 2:47 PM Supabase

  The 500 errors are limited to us-east-1, we are actively exploring causes.

• ◐

  Investigating

  Jul 6 · 3:10 PM Supabase

  The scope of the errors is across regions in the Americas. We are narrowing down the likely causal chains.

• ◆

  Identified

  Jul 6 · 3:15 PM Supabase

  We have identified the cause of the 500 errors and are implementing a fix.

• ◉

  Monitoring

  Jul 6 · 3:42 PM Supabase

  The fix has been applied and there are improvements to the error rates. We are continuing to work on ensuring the underlying issue does not recur.

• ✓

  Resolved

  Jul 6 · 4:10 PM Supabase

  Operations have returned to normal. We are implementing improvements to prevent similar recurrences in the future.