Service Degradation Affecting Zoom Voice Agent Service.

Summary

Service Degradation Affecting Zoom Voice Agent Service.

This incident has been resolved and the affected services have been restored.

• Started

  Jun 28, 2026 · 11:17 PM

• Resolved

  Jun 29, 2026 · 1:31 AM

• Duration

  2h 14m

• Severity

  Minor

• ◐

  Investigating

  Jun 28 · 11:17 PM Zoom

  We are currently investigating a service degradation affecting Zoom Voice Agent Service. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Jun 28 · 11:38 PM Zoom

  We have successfully identified the root cause affecting Zoom Voice Agent Service. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

• ◉

  Monitoring

  Jun 29 · 1:16 AM Zoom

  The issue preventing affecting Zoom Voice Agent Service has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  Jun 29 · 1:31 AM Zoom

  This incident has been resolved and the affected services have been restored.