Basecamp 4 is having trouble

Summary

Basecamp 4 is having trouble

Basecamp 4 is working properly now. We're so sorry for the interruption today, folks.

• Started

  Nov 7, 2025 · 3:16 PM

• Resolved

  Nov 7, 2025 · 3:30 PM

• Duration

  14m

• Severity

  None

• ◐

  Investigating

  Nov 7 · 3:16 PM 37signals

  Basecamp 4 is having trouble loading chats and notifications. We're looking into the root cause now. We're sorry for the trouble, folks.

• ◆

  Identified

  Nov 7 · 3:19 PM 37signals

  We've discovered the root cause and are actively working on a fix for the trouble with Campfires and Notifications. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.

• ◉

  Monitoring

  Nov 7 · 3:23 PM 37signals

  We have identified the issue and we have made a change. The issue with Campfires and Notifications has improved, but we're still monitoring the situation. Sorry for the trouble, folks.

• ✓

  Resolved

  Nov 7 · 3:30 PM 37signals

  Basecamp 4 is working properly now. We're so sorry for the interruption today, folks.