Bubble Status · History · Incident #5377

RESOLVED

Load Balancer Issues

Critical · Started Jul 9, 2026 · 4:46 PM

  • Duration

    18m

  • Severity

    Critical

  • Detection lead

  • User reports

    Peak 1/hr

Summary

Load Balancer Issues

A race condition with our deployment pipeline and ECS cluster caused our load balancer to point to inactive machines. While the current issue is resolved, the incident response team will work on mitigation of future issues of this type.


  • Started

    Jul 9, 2026 · 4:46 PM

  • Resolved

    Jul 9, 2026 · 5:05 PM

  • Duration

    18m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Jul 9 · 4:46 PM Bubble

    We are seeing issues with our load balancer, causing traffic to not be routed properly. We are investigating and will have an ETA for remediation shortly.

  • Monitoring

    Jul 9 · 4:50 PM Bubble

    Load balancer and traffic has been restored, and the response team continues to investigate root cause.

  • Resolved

    Jul 9 · 5:05 PM Bubble

    A race condition with our deployment pipeline and ECS cluster caused our load balancer to point to inactive machines. While the current issue is resolved, the incident response team will work on mitigation of future issues of this type.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

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