ChatGPT Status · History · Incident #5421

RESOLVED

OpenAI website and Help Center content may be unavailable

Minor · Started Jul 10, 2026 · 9:13 PM

Duration

1h 54m
Severity

Minor
Detection lead

—
User reports

Peak 2/hr

Summary

OpenAI website and Help Center content may be unavailable

All impacted services have now fully recovered.

Started

Jul 10, 2026 · 9:13 PM
Resolved

Jul 10, 2026 · 11:07 PM
Duration

1h 54m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Jul 10 · 9:13 PM ChatGPT

Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.
◆

Identified
Jul 10 · 10:38 PM ChatGPT

Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.
✓

Resolved
Jul 10 · 11:07 PM ChatGPT

All impacted services have now fully recovered.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 2 reports/hr

← Before incident After →

Pattern

Other recent incidents

Browse full incident history →

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