Elevated conversation and login errors on ChatGPT for iOS and macOS

Summary

Elevated conversation and login errors on ChatGPT for iOS and macOS

All impacted services have now fully recovered.

• Started

  Jul 12, 2026 · 9:49 AM

• Resolved

  Jul 12, 2026 · 3:28 PM

• Duration

  5h 38m

• Severity

  Minor

• ◐

  Investigating

  Jul 12 · 9:49 AM ChatGPT

  We are investigating an issue where some users may encounter 403 errors when loading or using ChatGPT conversations on iOS. We will provide updates as we learn more.

• ◐

  Investigating

  Jul 12 · 11:02 AM ChatGPT

  We are continuing to investigate elevated errors affecting some users on iOS. Some users may be unable to load or use conversations.

• ◐

  Investigating

  Jul 12 · 11:29 AM ChatGPT

  We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS.

• ◆

  Identified

  Jul 12 · 12:02 PM ChatGPT

  We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation.

• ◆

  Identified

  Jul 12 · 12:34 PM ChatGPT

  We have implemented a mitigation that restored conversation access for affected users on iOS and macOS. We are continuing to work on mitigating sign-up and sign-in errors.

• ◆

  Identified

  Jul 12 · 1:09 PM ChatGPT

  We have restored sign-in access for affected users. We are continuing to work on mitigating account creation and password update errors on iOS and macOS.

• ◉

  Monitoring

  Jul 12 · 3:15 PM ChatGPT

  A mitigation has been applied, and the affected services have recovered. We are monitoring the results.

• ✓

  Resolved

  Jul 12 · 3:28 PM ChatGPT

  All impacted services have now fully recovered.