Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT Library

Summary

Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT Library

All impacted services have now fully recovered.

• Started

  Jul 13, 2026 · 9:11 AM

• Resolved

  Jul 13, 2026 · 2:35 PM

• Duration

  5h 23m

• Severity

  Minor

• ◐

  Investigating

  Jul 13 · 9:11 AM ChatGPT

  We are investigating the issue for the listed services.

• ◐

  Investigating

  Jul 13 · 10:13 AM ChatGPT

  We are continuing to investigate elevated errors affecting file uploads, deletions, and navigation in the ChatGPT Library.

• ◉

  Monitoring

  Jul 13 · 11:11 AM ChatGPT

  We have applied the mitigation and are monitoring the recovery.

• ◐

  Investigating

  Jul 13 · 11:48 AM ChatGPT

  We are investigating the issue for the listed services.

• ◉

  Monitoring

  Jul 13 · 1:11 PM ChatGPT

  We have applied the mitigation and are monitoring the recovery.

• ✓

  Resolved

  Jul 13 · 2:35 PM ChatGPT

  All impacted services have now fully recovered.