CircleCI Status · History · Incident #5683

RESOLVED

Errors with GitHub APIs delaying workflows

Minor · Started Jul 20, 2026 · 12:35 AM

  • Duration

    1h 9m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Errors with GitHub APIs delaying workflows

GitHub API error rates have recovered to normal levels. During the incident, some customers may have seen pipelines fail to start or not receive status updates. Some pipelines may be stuck in a running state. * You should re-push commits or use the UI to manually trigger pipelines that didn't start. * Pipelines in a stuck running state should be canceled and rerun. If you encounter any issues please contact CircleCI support.


  • Started

    Jul 20, 2026 · 12:35 AM

  • Resolved

    Jul 20, 2026 · 1:45 AM

  • Duration

    1h 9m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Jul 20 · 12:35 AM CircleCI

    We have identified an issue with GitHub API requests that may cause some customers to see workflows stuck in a running state or workflows fail to start. GitHub has reported incidents on the APIs https://www.githubstatus.com/incidents/ph5nns5y4gxj https://www.githubstatus.com/incidents/8vfyvq16hzh9 We are monitoring the stability of GitHub APIs and will update this page as more information is available.

  • Identified

    Jul 20 · 1:24 AM CircleCI

    We are also seeing errors processing push event webhooks due to the upstream API outage. Users may need to retry pipelines for these push events.

  • Monitoring

    Jul 20 · 1:36 AM CircleCI

    We are seeing signs of recovery from the GitHub API. We will stay in a monitoring state to verify that the API error rate has recovered.

  • Resolved

    Jul 20 · 1:45 AM CircleCI

    GitHub API error rates have recovered to normal levels. During the incident, some customers may have seen pipelines fail to start or not receive status updates. Some pipelines may be stuck in a running state. * You should re-push commits or use the UI to manually trigger pipelines that didn't start. * Pipelines in a stuck running state should be canceled and rerun. If you encounter any issues please contact CircleCI support.

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