Customers may see incorrect invoice payment status

Summary

Customers may see incorrect invoice payment status

This incident has been resolved.

• Started

  Jun 16, 2026 · 3:53 PM

• Resolved

  Jun 22, 2026 · 4:04 PM

• Duration

  6d 11m

• Severity

  Minor

• ◆

  Identified

  Jun 16 · 10:50 PM Cloudflare

  Customers may not see invoice payment status accurately reflected in the Cloudflare UI for payments made since June 11. Impacted customers will see paid Invoices shown as Unpaid via the Cloudflare Dashboard.

• ◐

  Investigating

  Jun 16 · 10:51 PM Cloudflare

  We are currently investigating this issue.

• ◆

  Identified

  Jun 17 · 12:52 AM Cloudflare

  We have identified an additional path that leads to users not seeing the correctly reflected payment state on invoices and are working on a fix.

• ◉

  Monitoring

  Jun 20 · 10:40 PM Cloudflare

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Jun 22 · 4:04 PM Cloudflare

  This incident has been resolved.