Degraded performances when using the Media Library

Summary

Degraded performances when using the Media Library

This incident has been resolved.

• Started

  Jan 8, 2026 · 10:47 AM

• Resolved

  Jan 8, 2026 · 12:05 PM

• Duration

  1h 18m

• Severity

  Minor

• ◐

  Investigating

  Jan 8 · 10:47 AM Cloudinary

  Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

• ◉

  Monitoring

  Jan 8 · 10:56 AM Cloudinary

  Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

• ✓

  Resolved

  Jan 8 · 12:05 PM Cloudinary

  This incident has been resolved.