Cloudinary Status · History · Incident #329
RESOLVEDPDF transformations may fail under specific conditions(q_auto) at the time of Upload.
Minor · Started Jan 4, 2026 · 12:51 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Cloudinary Status · History · Incident #329
RESOLVEDMinor · Started Jan 4, 2026 · 12:51 PM
Duration
14h
Severity
Minor
Detection lead
—
User reports
—
Summary
A fix has been implemented and this issue has been resolved
Started
Jan 4, 2026 · 12:51 PM
Resolved
Jan 5, 2026 · 2:52 AM
Duration
14h
Severity
None
Event timeline
Investigating
Jan 4 · 12:51 PM CloudinaryWe’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.
Identified
Jan 4 · 2:03 PM CloudinaryThe issue has been identified and a fix is being implemented.
Monitoring
Jan 4 · 3:38 PM CloudinaryA fix has been implemented and we are monitoring the results.
Resolved
Jan 5 · 2:52 AM CloudinaryA fix has been implemented and this issue has been resolved
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