Cloudways Status · History · Incident #1621

RESOLVED

Cloudways Account Dashboard Issue

Minor · Started Apr 29, 2026 · 7:37 PM

  • Duration

    3h 50m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Cloudways Account Dashboard Issue

This incident has been resolved.


  • Started

    Apr 29, 2026 · 7:37 PM

  • Resolved

    Apr 29, 2026 · 11:27 PM

  • Duration

    3h 50m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Apr 29 · 7:37 PM Cloudways

    We are currently investigating an issue related to the Cloudways Platform dashboard. While our servers remain fully operational and all hosted websites are working fine, some users may experience slow loading times or temporary errors when accessing their account or platform details. Our engineering team has implemented a fix and we are currently monitoring the situation to ensure full stability. We will provide further updates as they become available. Thank you for your patience.

  • Monitoring

    Apr 29 · 7:46 PM Cloudways

    We have implemented a fix for this issue and are currently monitoring the results. We will provide a final update once the resolution is confirmed.

  • Resolved

    Apr 29 · 11:27 PM Cloudways

    This incident has been resolved.

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