Cloudways Status · History · Incident #1621
RESOLVEDCloudways Account Dashboard Issue
Minor · Started Apr 29, 2026 · 7:37 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Cloudways Status · History · Incident #1621
RESOLVEDMinor · Started Apr 29, 2026 · 7:37 PM
Duration
3h 50m
Severity
Minor
Detection lead
—
User reports
—
Summary
This incident has been resolved.
Started
Apr 29, 2026 · 7:37 PM
Resolved
Apr 29, 2026 · 11:27 PM
Duration
3h 50m
Severity
Minor
Event timeline
Identified
Apr 29 · 7:37 PM CloudwaysWe are currently investigating an issue related to the Cloudways Platform dashboard. While our servers remain fully operational and all hosted websites are working fine, some users may experience slow loading times or temporary errors when accessing their account or platform details. Our engineering team has implemented a fix and we are currently monitoring the situation to ensure full stability. We will provide further updates as they become available. Thank you for your patience.
Monitoring
Apr 29 · 7:46 PM CloudwaysWe have implemented a fix for this issue and are currently monitoring the results. We will provide a final update once the resolution is confirmed.
Resolved
Apr 29 · 11:27 PM CloudwaysThis incident has been resolved.
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