Cloudways Status · History · Incident #4020

RESOLVED

Rackspace Mailbox Login and Access Issues

Minor · Started May 25, 2026 · 1:04 PM

  • Duration

    2d 23h 22m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Rackspace Mailbox Login and Access Issues

This incident has been resolved.


  • Started

    May 25, 2026 · 1:04 PM

  • Resolved

    May 28, 2026 · 12:26 PM

  • Duration

    2d 23h 22m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    May 25 · 1:04 PM Cloudways

    We are currently receiving multiple reports from customers who are unable to add mailboxes or log in to their Rackspace mailboxes. The issue has already been identified by the Rackspace team, and they are actively working toward a resolution. We will update our status page with further information as soon as we receive additional updates from Rackspace. We sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

  • Resolved

    May 28 · 12:26 PM Cloudways

    This incident has been resolved.

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