Cloudways Status · History · Incident #6296

RESOLVED

DigitalOcean || Server Provisioning Issue

Major · Started Aug 8, 2026 · 9:33 PM

Duration

9h 37m
Severity

Major
Detection lead

—
User reports

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Summary

DigitalOcean || Server Provisioning Issue

This incident has been resolved.

Started

Aug 8, 2026 · 9:33 PM
Resolved

Aug 9, 2026 · 7:11 AM
Duration

9h 37m
Severity

Major

Event timeline

How this incident unfolded

◆

Identified
Aug 8 · 9:33 PM Cloudways

We have identified an issue with our service provider, DigitalOcean, affecting their servers. Customers may experience failures when creating new servers and performing Disaster Recovery operations. The issue is limited to DigitalOcean servers. Their team is working to fix the issue and we will provide further updates as more information becomes available.
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Resolved
Aug 9 · 7:11 AM Cloudways

This incident has been resolved.

Pattern

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