Descript Status · History · Incident #4243

RESOLVED

Captions and layers are not rendering when exported

Minor · Started Jun 2, 2026 · 10:20 PM

Duration

14h 21m
Severity

Minor
Detection lead

—
User reports

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Summary

Captions and layers are not rendering when exported

This issue is now resolved.

Started

Jun 2, 2026 · 10:20 PM
Resolved

Jun 3, 2026 · 12:41 PM
Duration

14h 21m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Jun 2 · 10:20 PM Descript

Some users have reported that captions and text elements are not rendering correctly and when exported. This may appear as a black box. We are actively investigating this issue and will update here as we find more information.
◉

Monitoring
Jun 2 · 11:07 PM Descript

Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
✓

Resolved
Jun 3 · 12:41 PM Descript

This issue is now resolved.

Pattern

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