Descript Status · History · Incident #4780

RESOLVED

Projects reverting to earlier revisions after reopening

Minor · Started Jun 18, 2026 · 8:35 PM

  • Duration

    1h 17m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Projects reverting to earlier revisions after reopening

The underlying cause of this issue has been resolved. Affected projects will not automatically restore to the correct version, but it is possible to manually restore the edits using the following steps: • In the Version History, look for an entry highlighted in **yellow or red** (around the failed merge) with a "Fix" button • Click "Fix" and use the Compare Changes option to **open the ‘lost’ version in another tab** • Copy/paste the missing content back into the current version If the highlighted entry does not contain the lost edits, work backward several versions to see if they appear, then follow the same steps to restore them


  • Started

    Jun 18, 2026 · 8:35 PM

  • Resolved

    Jun 18, 2026 · 9:52 PM

  • Duration

    1h 17m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 18 · 8:35 PM Descript

    Some users are seeing a collaborator sync issue where opening a project causes it to revert to an earlier version. We are currently investigating the underlying issue.

  • Resolved

    Jun 18 · 9:52 PM Descript

    The underlying cause of this issue has been resolved. Affected projects will not automatically restore to the correct version, but it is possible to manually restore the edits using the following steps: • In the Version History, look for an entry highlighted in **yellow or red** (around the failed merge) with a "Fix" button • Click "Fix" and use the Compare Changes option to **open the ‘lost’ version in another tab** • Copy/paste the missing content back into the current version If the highlighted entry does not contain the lost edits, work backward several versions to see if they appear, then follow the same steps to restore them

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