Descript Status · History · Incident #4780
RESOLVEDProjects reverting to earlier revisions after reopening
Minor · Started Jun 18, 2026 · 8:35 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Descript Status · History · Incident #4780
RESOLVEDMinor · Started Jun 18, 2026 · 8:35 PM
Duration
1h 17m
Severity
Minor
Detection lead
—
User reports
—
Summary
The underlying cause of this issue has been resolved. Affected projects will not automatically restore to the correct version, but it is possible to manually restore the edits using the following steps: • In the Version History, look for an entry highlighted in **yellow or red** (around the failed merge) with a "Fix" button • Click "Fix" and use the Compare Changes option to **open the ‘lost’ version in another tab** • Copy/paste the missing content back into the current version If the highlighted entry does not contain the lost edits, work backward several versions to see if they appear, then follow the same steps to restore them
Started
Jun 18, 2026 · 8:35 PM
Resolved
Jun 18, 2026 · 9:52 PM
Duration
1h 17m
Severity
Minor
Event timeline
Investigating
Jun 18 · 8:35 PM DescriptSome users are seeing a collaborator sync issue where opening a project causes it to revert to an earlier version. We are currently investigating the underlying issue.
Resolved
Jun 18 · 9:52 PM DescriptThe underlying cause of this issue has been resolved. Affected projects will not automatically restore to the correct version, but it is possible to manually restore the edits using the following steps: • In the Version History, look for an entry highlighted in **yellow or red** (around the failed merge) with a "Fix" button • Click "Fix" and use the Compare Changes option to **open the ‘lost’ version in another tab** • Copy/paste the missing content back into the current version If the highlighted entry does not contain the lost edits, work backward several versions to see if they appear, then follow the same steps to restore them
Pulsetic catches degradations minutes before vendors acknowledge them.
Stay online, all the time, with Pulsetic's uptime prime.
By Designmodo
Designmodo Inc. 169 Madison Ave, #79627, New York, NY 10016, United States
Copyright © 2010-2026