Regional outage - Elastic Inference Service (EIS)

Summary

Regional outage - Elastic Inference Service (EIS)

The incident impacting a subset of customers with EIS in EMEA regions has been resolved. Services have been fully restored and the team has confirmed stability.

• Started

  Jul 2, 2026 · 12:54 AM

• Resolved

  Jul 2, 2026 · 3:00 AM

• Duration

  2h 5m

• Severity

  Minor

• ◐

  Investigating

  Jul 2 · 12:54 AM Elastic

  We have identified continued impact for a subset of affected customers using EIS. Our team is investigating an issue with the previous remediation and is working to ensure all affected environments are fully restored.

• ◉

  Monitoring

  Jul 2 · 2:24 AM Elastic

  The issue affecting a subset of customers with EIS in EMEA regions has been mitigated and the service have been restored.

• ✓

  Resolved

  Jul 2 · 3:00 AM Elastic

  The incident impacting a subset of customers with EIS in EMEA regions has been resolved. Services have been fully restored and the team has confirmed stability.