Fly.io Status · History · Incident #5689

RESOLVED

High number of 5XX on the Machines API and dashboard

Critical · Started Jul 20, 2026 · 7:10 AM

  • Duration

    9h 59m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

High number of 5XX on the Machines API and dashboard

This incident has been resolved.


  • Started

    Jul 20, 2026 · 7:10 AM

  • Resolved

    Jul 20, 2026 · 5:09 PM

  • Duration

    9h 59m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Jul 20 · 7:10 AM Fly.io

    Existing machines are unaffected. We are investigating the issue.

  • Investigating

    Jul 20 · 7:48 AM Fly.io

    We are continuing to investigate this issue.

  • Identified

    Jul 20 · 7:51 AM Fly.io

    We've identified an internal service providing authentication to our Machines API has failed, our team is currently looking at our options for restoring this service. Existing Machines/Apps will continue to run as normal. Thank you for your patience.

  • Identified

    Jul 20 · 7:52 AM Fly.io

    We've identified an internal service providing authentication to our Machines API has failed, our team is currently looking at our options for restoring this service. Existing Machines/Apps will continue to run as normal. Thank you for your patience.

  • Monitoring

    Jul 20 · 8:02 AM Fly.io

    A fix has been implemented and we are monitoring the results.

  • Monitoring

    Jul 20 · 9:14 AM Fly.io

    Some Managed Postgres v1 clusters are degraded. We are working on fixing them. Managed Postgres v2 is unaffected.

  • Monitoring

    Jul 20 · 1:34 PM Fly.io

    We are still working on fixing degraded Managed Postgres clusters.

  • Resolved

    Jul 20 · 5:09 PM Fly.io

    This incident has been resolved.

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