GitHub Status · History · Incident #4975

RESOLVED

Disruption with some GitHub services

Minor · Started Jun 28, 2026 · 5:50 PM

  • Duration

    3h 5m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Disruption with some GitHub services

From June 26, 2026 at 23:40 UTC through June 28, 2026 at 20:55 UTC, Copilot Cloud Agent was degraded. The agent could fail when reporting progress, replying to pull request comments, or opening pull requests. For affected built-in tool calls, the average error rate was approximately 8%, with hourly error rates peaking around 26%.<br /><br />This was due to a regression introduced during a Copilot Cloud Agent runtime deployment that caused several built-in agent tools to become unavailable. In many cases, the affected tool calls failed silently so agent jobs appeared to succeed. This monitoring gap meant it took longer than expected to identify the failure. We mitigated the incident by reverting the runtime deployment to the previously stable version.<br /><br />We've added monitoring and alerting for this class of tool-availability error to reduce time-to-detection. We're also adding regression tests for these built-in agent tools, and improving the shipping safety for future runtime rollouts to avoid similar issues.


  • Started

    Jun 28, 2026 · 5:50 PM

  • Resolved

    Jun 28, 2026 · 8:55 PM

  • Duration

    3h 5m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 28 · 5:50 PM GitHub

    We are investigating reports of impacted performance for some GitHub services.

  • Investigating

    Jun 28 · 5:59 PM GitHub

    Copilot cloud agent is experiencing intermittent problems with opening pull requests, pushing changes and replying to comments. We have identified the issue and are validating a fix.

  • Investigating

    Jun 28 · 6:31 PM GitHub

    Copilot cloud agent is experiencing intermittent problems with opening pull requests, pushing changes and replying to comments. We have validated a fix and are deploying that fix now.

  • Investigating

    Jun 28 · 8:02 PM GitHub

    Copilot cloud agent had been experiencing intermittent problems with opening pull requests, pushing changes and replying to comments. A fix has been deployed and we are validating that fix.

  • Resolved

    Jun 28 · 8:55 PM GitHub

    From June 26, 2026 at 23:40 UTC through June 28, 2026 at 20:55 UTC, Copilot Cloud Agent was degraded. The agent could fail when reporting progress, replying to pull request comments, or opening pull requests. For affected built-in tool calls, the average error rate was approximately 8%, with hourly error rates peaking around 26%.<br /><br />This was due to a regression introduced during a Copilot Cloud Agent runtime deployment that caused several built-in agent tools to become unavailable. In many cases, the affected tool calls failed silently so agent jobs appeared to succeed. This monitoring gap meant it took longer than expected to identify the failure. We mitigated the incident by reverting the runtime deployment to the previously stable version.<br /><br />We've added monitoring and alerting for this class of tool-availability error to reduce time-to-detection. We're also adding regression tests for these built-in agent tools, and improving the shipping safety for future runtime rollouts to avoid similar issues.

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